Your privacy is important to us at Phoenix Life Tech. This Privacy Policy explains how we collect, use, and protect your personal information, and your choices regarding your information.

1. Information We Collect

We may collect the following types of information:

• Personal information you provide when placing an order (such as name, phone number, address, and email).
• Communication information if you contact us via email or phone.
• Automatically collected information like your IP address, browser type, and usage data when you visit our website.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your order or promotions.
• Improve our services, website, and customer experience.
• Send marketing emails or SMS messages if you opt-in.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your information with:

• Delivery partners to fulfill your order.
• Legal authorities if required by law.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional emails or SMS messages at any time.

To Opt-Out:

• Email: Send a request to [email protected] with the subject line “Opt-Out” and mention whether you want to opt out of emails, SMS, or both.
• SMS: Reply to any promotional SMS with the word “STOP.”

Please allow up to 7 business days to process your opt-out request.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.